This Privacy Policy describes inq NORTH AMERICA LLC (the “Company”, “we”, “our”, or “us”) collection, use, disclosure, retention, and protection of Personal Information (the “Personal Information”). It applies to the Company’s website (the “Site”), the Company’s mobile application, and related services of the Company (collectively "Service(s)"). By using the Company Service(s) and/or creating an account, you are accepting the terms of this Privacy Policy and the Company’s Terms of Service, and consenting to the procedures described herein. The words “you” and “your” (and any company or other entity a user may represent) refer to each user of the Company’s Site and Services.

Collection of Personal Information

We collect Personal Information from you and the device(s) you use when you: use the Service(s), create an account on the Site, provide information in the mobile application or on the web, update or add information to your account, or participate in communications or dispute resolution regarding the Service(s).

The Personal Information we collect may include, but is not limited to the following:

● Identifying information including your name, your company name, address, telephone number, age and email address;

● Transaction information that you provide and that is generated in recording your transactions;

● Payment method information;

● Computer and connection information such as page view statistics, referring URL, and your IP address;

● Information you add to your account, provide in a web form, or communicate to Company or other account holders;

● Information about your device, interaction with the Service(s), and communications with Company which may include a unique device identifier, device type, identification (ID) for advertising;

● Information about the pages you view, the links you click, and other actions you take within the Service(s), emails and other communication with the Company.

Use of Personal Information

Company uses the collected information for the following general purposes: providing the Service(s), billing, identification and authentication, customer service and services improvement, contact, research, and detection and mitigation of fraud and illegal activities.

Your personal infromation is not shared with or sold to other entities for commercial purposes, except as required to facilitate your transactions as part of the Service(s), when we have your permission, and under the following circumstances:

● When it is necessary to share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to property or physical safety, violations of the Terms of Service, or as otherwise required by law.

● If Company is acquired by or merges with another company. In this event, Company will notify you before information about you is transferred if it will be subject to a different privacy policy.

Data Storage

We store your data in a secure manner in a restricted-access database. However, no data transmitted over the Internet can be guaranteed to be 100% secure, and WE DO NOT REPRESENT OR GUARANTEE THE SECURITY OF PERSONAL INFORMATION OR OTHER INFORMATION IN ANY FORM. Similarly, we disclaim liability for Personal Information submitted through our Site and you provide us with this data at your own risk.. By providing your data you consent to: (i) the use of your personal data for the uses identified above in accordance with the Privacy Policy

Payment Information

We do not store any payment information. All appointments and credit card processing occur through Acuity Scheduling and Square.

Third Party Vendors and Links

The Company uses third party vendors, financial partners, and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to operate our Service(s). These third party vendors have their own terms of service/use and privacy policies that you should read. We are not responsible for the security or privacy of any information collected by other Sites or other services. You should exercise caution and read the third-party privacy policies to understand how the third parties collect, process, share and store your information.

Information from Social Media

When you interact with the Site through a social media platform (such as by clicking on a social media icon linked from the Site), we may collect the Personal Information that you make available to us on that page, including your account ID or username and other information included in your posts. If you choose to log in to your account with or through a social networking service, we and that service may share certain information about you and your activities.

Do we use Cookies? Yes

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may work with third-party service providers to assist us in better understanding our website visitors. These third-party service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer alert you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your web browser settings. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and it may disrupt some of the features on our website.

Privacy for Children

Our Service(s) are not intended for children under the age of (18). We do not knowingly allow users in this age group to create accounts on our Site, or collect their Personal Information.


We may amend this Privacy Policy at any time by posting the amended terms at Company’s Site or application. The amended terms will take effect thirty days after they are posted. We will provide a notice of changes in the mobile application and/or by email to the address associated with your account.

To Stop Receiving Messages from us

If you wish to stop receiving messages from us, click on the “unsubscribe” link at the bottom of any message you receive from us.

Inquiries, Opt-out, Remove, or Modify your Information

To inquire, opt-out, remove or modify information you have provided us please contact the Company through our and alert us with your request.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Acceptance of these Conditions

All visitors and users of our Site and Services have carefully read this document and consent and agree to its terms and conditions. If someone does not agree with this Privacy Policy, they should refrain from using our Site and Services. This Privacy Policy is an integral part of the Company’s Terms of Service.